We learn a lot about ourselves when faced with a crisis. Yesterday, I learned that I am no hero.
Let me set the scene for you:
We were in Walmart replacing the phone that I had dropped the day before. We hadn’t even intended to go to this particular Walmart,and in fact, were en route to another store when I remembered there was one closer. As we entered the store, something felt off. The hair wasn’t standing up on my neck or anything, but something just felt off. I shared this feeling with Derek, and he said, “Yeah, we’re in Walmart, nothing feels normal here.” I couldn’t argue with that, so I shrugged off the erie sensation. By doing so, did I shrug off my sixth sense?
I was just about to purchase my new phone when I heard a thud, followed by a crack. I quickly scanned the room and saw that a man had passed out just a few feet from where I was standing. I didn’t think. I simply rushed to his side, and then, I did nothing. I couldn’t call 911 because my phone was as useless as I was in that moment, so I just knelt helplessly beside him. Then the blood came. There was so much blood gushing from his head. The crack. That was the cracking sound I’d heard. Think, Kim. Think!
Meanwhile, there were three people actively “aiding” this man. Two were on the phone with 911, and the one at the helm was a special needs guy. There was so much blood, yet 911 caller #1 wasn’t mentioning that fact. She was way too calm. At one point, I looked directly at her and told her to hand her phone over to me. She didn’t. 911 caller #2 was not much help either. She was literally screaming at the injured man while the 911 operator was telling her to apply pressure to his head wound.
Where was the freaking management?
Back to the special needs guy. And I’m sorry if this is insensitive, but he needed to be removed from the situation. Yet, we live in a politically correct world. The man with special needs literally had the injured man’s head in his hands, but he was not cooperating with the 911 operator’s advice, and at one point, tried to unbutton the victim’s pants. I’m sure he thought it would help with the man’s breathing, but again, where was management?
All I could remember was not to move someone with a possible neck/spinal injury, so I pleaded with the guy with special needs to stop what he was doing.
It was a total shit show, and I’ve never felt more useless. I was there. I wanted to help, but none of my survival instincts kicked in. All I knew ,was that I was going to watch a man die.
The hospital was 2 minutes away, but it took 15 minutes for the ambulance to arrive. By that point , I’d finally located a manager who had to forcefully remove the guy with special needs from the situation.
Where was the freaking protocol? Walmart is an evil giant, so there must be a “cover our asses” plan in place.
When “management” finally arrived, they handed the “witnesses” blank copy paper and asked us to write down our statement,phone number and name. Don’t you have an “official incidence report”?
Aside from Walmart and protocol, I think this one’s gonna stick with me for a while.
Some people say they have no regrets in life, and I wish I was one of them.
As of now, I regret not knowing what to do, not following the ambulance to the hospital, and most importantly, not listening to my 6th sense.
Animals sense danger approaching,and they change course. I sensed danger, but I was too preoccupied with upgrading technology to respond.
Perhaps,if I’d listened, I would have sensed the fall before it came. Perhaps, I would have cushioned the blow.
Something was off.
Have you ever been in a similar situation? If so, how did you react?
Do you have an example of where listening to your 6th sense paid off?
Your biggest regret (that you wish to share)?
For the record* I know that people with special needs have much to offer. This post is specific only to my personal experience.
I welcome all viewpoints on this blog, but it is secular in nature, so please be respectful with your comments.